Privacy Policy

Last updated:April 26, 2025

1. Introduction

At Sound, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We may collect the following types of personal data:

  • Account Information: When you register for an account, we collect your name, email address, username, and password.
  • Profile Information: Information you provide in your user profile, such as a profile picture, bio, and location.
  • Usage Data: Information about how you use the Service, including your listening history, playlists, and favorites.
  • Communications: When you contact us, we collect the information you provide in your communications.

2.2 Automatically Collected Data

We automatically collect certain information when you use the Service, including:

  • Device Information: Information about the device you use to access the Service, such as your device type, operating system, and browser type.
  • Log Data: Information that your browser or device sends whenever you access the Service, such as your IP address, access dates and times, and referring websites.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your activity on the Service.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain the Service
  • To authenticate your identity and provide account access
  • To personalize your experience and provide content recommendations
  • To communicate with you about the Service
  • To respond to your inquiries and provide customer support
  • To analyze and improve the Service
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer service.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties when you provide consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data.
  • Correction: The right to request that we correct inaccurate or incomplete personal data.
  • Deletion: The right to request that we delete your personal data.
  • Restriction: The right to request that we restrict the processing of your personal data.
  • Data Portability: The right to request that we transfer your personal data to another organization or directly to you.
  • Objection: The right to object to our processing of your personal data.

To exercise any of these rights, please contact us using the contact information provided below.

7. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us, and we will take steps to delete that information.

8. Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by Sound. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.